Política de envío

Last updated: 26 October 2026

Every order ships from France. This page sets out where we deliver, what it costs and how long it takes. The exact shipping cost of your order is shown before you pay, and that is the one that applies.

1. Processing

We pack your parcel and hand it to the carrier within 1 business day (Monday to Friday, excluding French public holidays). An order placed at the weekend ships on Monday.

As soon as it ships, you receive an email with your parcel’s tracking number.

2. Rates and delivery times

The delivery times below run from dispatch, in business days. The total time is therefore the processing time plus the transit time.

Destination Shipping cost Free from Transit time
Metropolitan France €7.50 €50 1 to 2 days
Belgium, Germany, Luxembourg, Netherlands €9.20 €80 2 to 4 days
Spain, Italy, Portugal, Denmark, Poland, Czechia, Slovakia, Hungary €11.50 €80 1 to 3 days
Ireland, Sweden, Finland, Estonia, Latvia, Lithuania, Bulgaria, Romania, Slovenia €12 €100 3 to 5 days
Austria, Greece, Croatia €14.20 €100 3 to 5 days
United Kingdom, Switzerland, Malta €33 — 1 to 3 days
United States, Canada €28 — 5 to 8 days
Japan, China, India, Indonesia, Philippines, Cyprus €25 — 5 to 10 days
Australia, New Zealand, Norway, South Korea, Singapore, Hong Kong, Malaysia, United Arab Emirates, Israel €28 — 5 to 10 days

The free-shipping threshold applies to the value of the items in your order, after any discount. Amounts are in euros; if you pay in another currency, they are converted at checkout.

Your country is not listed? Email us and we will see together whether we can deliver to you.

3. Outside the European Union: duties and taxes

Outside the European Union (United Kingdom, Switzerland, Norway, North America, Asia, Oceania, Middle East), customs duties and import taxes may apply under the rules of the destination country. They are not included in the shipping cost: if they are not collected at checkout, the carrier may ask you to pay them on delivery.

4. When your parcel arrives

Check the condition of your parcel. If it is damaged or incomplete, tell the carrier and email us promptly with photos, and we will put it right. A damaged or wrong item is replaced or refunded, as set out in our refund policy.

If the parcel comes back to us undelivered (incomplete or wrong address, parcel not collected), we will contact you to send it again. The cost of the new shipment is then yours, unless the mistake was ours.

The full rules are in section 7 of our terms of sale.

5. Any questions?

Email us at magnoliayarns98@gmail.com or call +33 6 50 94 56 41.